Have you ever peeked over your computer or cubicle to ask a coworker a question
And they give you a monotone nondescript answer?
You sheepishly sink back down into your chair, just as confused if not more.
This is an example of an exchange where emotional intelligence is lacking.
EMOTIONAL INTELLIGENCE GREATLY IMPACTS COMMUNICATION AND DECISION MAKING IN THE WORKPLACE.
Lacking emotional intelligence can lead to
- problems understanding others’ emotions
- problems understanding your own emotions
- Ineffective communication of ideas
- Inappropriate communication, like oversharing or under sharing important details.
Not understanding emotions like anxiety can cloud judgment and affect decision making.
If you can not deal with certain emotions, it can lead to a drop in productivity as you turn to ineffective ways to cope with the situation, such as avoidance. Hello, Missed Deadline.
Setting clear goals, supporting your coworkers, and assessing strengths and weaknesses are great ways to develop better emotional intelligence.
If you’re questioning your emotional intelligence in the workplace, don’t worry. Even the CIA sometimes has to turn to the EIA (Emotional Intelligence Agency)*
*Just a joke, we don’t actually know if the EIA exists or if the CIA uses them.